Terms of service

OVERVIEW
Welcome to Słodycz z Chaty! The terms “we”, “us” and “our” refer to Słodycz z Chaty. Słodycz z Chaty operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the “Services”). Słodycz z Chaty is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referred to in this document (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information about your rights and cover matters such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and have given your consent to allow any of your minor dependants to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing details, payment information and shipping information. You represent and warrant that all information you provide in our store is correct, current and complete, and that you have all rights necessary to provide it.
You are solely responsible for maintaining the security of your account and all credentials relating to account activity. You may not transfer, sell, assign or license your account to another person.

SECTION 2 – OUR PRODUCTS

We have made every effort to present the products and services available in our online stores accurately. However, product colours and appearance may differ from those on your computer screen because of the type of device you use to access the store and its settings and configuration.
We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or be the same as presented or made available in our online stores.
All product descriptions are subject to change at any time, at our sole discretion and without notice. We reserve the right to discontinue any product at any time and may limit the quantities we offer to any person, geographic region or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Słodycz z Chaty reserves the right to accept or reject your order for any reason at its sole discretion. Your order will not be accepted until Słodycz z Chaty confirms acceptance. We must receive and process your payment before accepting your order. Please check your order carefully before submitting it, as Słodycz z Chaty may be unable to cancel it after acceptance. If we do not accept, change or cancel an order, we will attempt to notify you using the email address, billing address and/or telephone number provided when the order was placed.
Your purchases are eligible for return or exchange only in accordance with our Return Policy [LINK].
You represent and warrant that products you purchase are for personal or household use only and are not intended for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect when the order is placed and will be stated in your order confirmation email. Unless expressly stated otherwise, displayed prices do not include VAT, shipping, handling, customs duties or import charges.
Prices in our online stores may differ from those offered in physical shops or in online or other stores operated by third parties. We may occasionally offer promotions through the Services that affect prices and are subject to terms and conditions separate from these Terms. If the terms of a promotion conflict with these Terms, the promotion's terms prevail.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases in our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiry dates, so that we can complete your transaction and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct and complete; (ii) you are duly authorised to use that credit card for the purchase; (iii) charges you incur will be honoured by your credit card company; and (iv) you will pay the charges you incur at the stated prices, including shipping and handling charges and any applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs clearance or events beyond our control. When we transfer products to the carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including all trade names, brands, text, displays, images, graphics, product reviews, video and audio materials, and their design, selection and arrangement, are owned by Słodycz z Chaty, its affiliates or licensors and are protected by US and foreign patents, copyright and other intellectual property laws.
These Terms permit you to use the Services only for personal, non-commercial purposes. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any materials from the Services without our prior written consent. Except as expressly provided in this document, nothing in these Terms grants, or will be construed as granting, any licence or other rights under any patent, trademark, copyright or other intellectual property of Słodycz z Chaty, Shopify or any third party. Unauthorised use of the Services may violate federal and state intellectual property laws. All rights not expressly granted in this document are reserved by Słodycz z Chaty.
The names, logos, product and service names, designs and slogans of Słodycz z Chaty are trademarks of Słodycz z Chaty or its affiliates or licensors. You must not use them without Słodycz z Chaty's prior written permission. Shopify's names, logos, product and service names, designs and slogans are Shopify trademarks. All other names, logos, product and service names, designs and slogans in the Services are trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS

You may be given access to customer tools provided by third parties through the Services, which we neither monitor nor control nor influence.
You acknowledge and agree that we provide access to such tools “as is” and “as available”, without warranties, representations or conditions of any kind and without endorsement. We bear no liability arising from or relating to your use of optional third-party tools.
Any use of optional tools offered through the website is at your own risk and discretion. You must ensure that you understand and accept the terms on which the relevant third-party providers supply them.
We may also offer new features through the Services in the future, including new tools and resources. Such features will also form part of the Services and be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including third-party embedded features. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you leave the Services to access these materials or websites, you do so at your own risk.
We are not liable for any loss or damage related to your access to a third-party website, or your purchase or use of any products, services, resources or content on a third-party website. Please review the third party's policies and practices carefully and ensure that you understand them before entering into a transaction. Complaints, claims, concerns or questions about third-party products and services should be directed to that third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: This section accurately describes the relationship between Shopify and your store and should not be removed or modified.]
Słodycz z Chaty is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases are made directly with Słodycz z Chaty. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Słodycz z Chaty, including any injury, damage or loss resulting from the purchase of products and services. You expressly release Shopify and its affiliates from all claims, damages and liabilities arising from or relating to your purchases and transactions with Słodycz z Chaty.

SECTION 10 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, available here [LINK], and certain personal information may be subject to Shopify's Privacy Policy, available here. By using the Services, you acknowledge that you have read this privacy policy.
Because Shopify hosts the Services, Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve the Services for your benefit. Information you submit to the Services will be transmitted to and shared with Shopify and third parties, which may be located in a country other than your country of residence, to provide services to you. Please see our Privacy Policy [LINK] for more detail on how we, Shopify and our partners use your personal information.

SECTION 11 – FEEDBACK

If you submit, post, email or otherwise communicate ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display that Feedback in any medium for any purpose, including commercial use. For example, we may use our rights under this licence to operate, provide, evaluate, improve, enhance and promote the Services, and to fulfil our obligations and exercise our rights under these Terms of Service.
You also represent and warrant that (i) you have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with submitting Feedback; and (iii) your Feedback will comply with these Terms. We are not and will not be obliged to (1) keep your Feedback confidential; (2) pay compensation for it; or (3) respond to it.
We may, but are not obliged to, monitor, edit or remove Feedback that we determine in our sole discretion is unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable, or violates any party's intellectual property or these Terms of Service.
You agree that your Feedback will not violate third-party rights, including copyright, trademarks, privacy, personality or other personal or proprietary rights. You also agree that your Feedback will not contain defamatory or otherwise unlawful, abusive or obscene content, or computer viruses or other malware that could affect the operation of the Services or any related website. You must not use a false email address, impersonate someone else or otherwise mislead us or third parties about the origin of Feedback. You are solely responsible for the Feedback you post and its accuracy. We take no responsibility and assume no liability for Feedback posted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information in the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct errors, inaccuracies or omissions, change or update information, or cancel orders if information is inaccurate, at any time and without prior notice, including after you have submitted an order.

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes. You must not, directly or indirectly, access or use the Services: (a) for an unlawful or malicious purpose; (b) to violate international, federal, provincial, state or local regulations, rules, laws or ordinances; (c) to infringe or violate our intellectual property rights or those of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or injure our employees or any other person; (e) to submit false or misleading information; (f) to send, knowingly receive, upload, download, use or reuse materials that do not comply with these Terms; (g) to transmit or procure the sending of advertising or promotional material, including junk mail, chain letters, spam or similar solicitations; (h) to impersonate or attempt to impersonate another person or entity; or (i) to engage in conduct that restricts or inhibits anyone's use or enjoyment of the Services, or that we determine may harm Słodycz z Chaty, Shopify or users of the Services, or expose them to liability.
You also agree not to: (a) upload or transmit viruses or other malicious code that will or may affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any part of the Services; (c) collect or track personal information about others; (d) spam, phish, pharm or impersonate the Services; (e) use robots, spiders, scraping, data-gathering or extraction tools, automated devices or processes, artificial intelligence tools such as agentic AI, or automated or manual means to access the Services; or (f) interfere with, circumvent or bypass security or authorisation features, robot exclusion headers or other measures we use to restrict access. We reserve the right to suspend, disable or terminate your account at any time without notice if we determine that you have violated any part of these Terms.

SECTION 14 – AGENTS

14.1 This section (“Agents”) applies if you use, authorise, enable or engage an Agent to access, use or interact with any Services. “Agent” means software or a service that takes autonomous or semi-autonomous action on behalf of, or at the direction of, a person or entity and may operate on behalf of or using that person's device without direct supervision.
14.2 No Agent may access, use or interact with the Services unless it identifies itself in each instance and operates in strict compliance with the requirements in section 14.4 below. No Agent may access, use or interact with the Services if we have requested that it refrain from accessing, using or interacting with any Services.
14.3 We may restrict, including by technical measures, whether and how an Agent accesses, uses or interacts with the Services.
14.4 Agents must: (i) identify all HTTP/HTTPS requests as coming from an Agent and disclose the Agent's name by adding the following string to the request: “Agent/[agent name]”; (ii) not conceal or misrepresent that access, use or interaction originates from an Agent, for example by (a) mimicking human behaviour and interaction patterns or (b) completing or bypassing CAPTCHAs or measures intended to distinguish human computer use; (iii) answer truthfully any questions or prompts intended to establish whether interactions originate from a human or computer; and (iv) not circumvent or otherwise evade measures intended to block, restrict, modify or control whether and how Agents access, use or interact with any Shopify consumer service.

SECTION 15 – TERMINATION

We may terminate this agreement or your access to the Services or any part of them at our discretion, at any time and without notice. You will remain liable for all amounts due up to and including the termination date.
The following sections will survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy and any other provisions that by their nature should survive termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

Information presented on or through the Services is made available for general information only. We do not warrant its accuracy, completeness or usefulness. Any reliance on it is strictly at your own risk. We disclaim liability arising from your reliance, or anyone else's reliance, on these materials, including that of any user of the Services or anyone informed of their content.
EXCEPT AS EXPRESSLY STATED BY [MERCHANT], THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS RESTRICT OR DO NOT ALLOW THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE MERCHANT, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR THE LICENSORS OF SHOPIFY AND ITS AFFILIATES BE LIABLE FOR ANY INJURY, LOSS, CLAIM OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGE OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOST DATA, REPLACEMENT COSTS OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT INCLUDING NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES, OR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING ERRORS OR OMISSIONS IN CONTENT, OR LOSS OR DAMAGE INCURRED THROUGH THE USE OF THE SERVICES OR CONTENT OR PRODUCTS POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 18 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Słodycz z Chaty, Shopify and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers against losses, damages, liabilities or claims, including reasonable legal fees, due to a third party arising from or relating to (1) your breach of these Terms of Service or documents incorporated by reference; (2) your violation of law or third-party rights; or (3) your access to and use of the Services.
We will notify you of indemnifiable claims, provided that a failure to notify promptly will not relieve you of your obligations unless you suffer material prejudice. We may control the defence and settlement of such a claim at your expense, including the choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent, which may not be unreasonably withheld. You will cooperate in the defence of indemnified claims, including by providing relevant documents.

SECTION 19 – SEVERABILITY

If any provision of these Terms of Service is held unlawful, void or unenforceable, it will nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms. This determination will not affect the validity or enforceability of the remaining provisions.

SECTION 20 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce a right or provision of these Terms of Service does not constitute a waiver of that right or provision.
These Terms of Service and any policies or operating rules we post on this website or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding prior or contemporaneous agreements, communications and proposals, oral or written, between you and us, including previous versions of the Terms of Service.
Any ambiguity in the interpretation of these Terms of Service will not be construed against the drafting party.

SECTION 21 – ASSIGNMENT

You may not delegate, transfer or assign this agreement or any rights or obligations under these Terms without our prior written consent, and any attempt to do so is void. We may transfer, assign or delegate these Terms and our rights and obligations without your consent or notice.

SECTION 22 – GOVERNING LAW

These Terms of Service and any separate agreements under which we provide Services to you are governed by and construed in accordance with the laws of the federal, state or territorial courts in the jurisdiction where Słodycz z Chaty has its headquarters. You and Słodycz z Chaty consent to the venue and personal jurisdiction of those courts.

SECTION 23 – HEADINGS

The headings used in this document are for convenience only and do not limit or otherwise affect these Terms.

SECTION 24 – CHANGES TO THE TERMS OF SERVICE

You can review the current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of material changes to these Terms as required by applicable law, and those changes will take effect on the date specified in the notice. Your continued use of or access to the Services after changes are posted constitutes acceptance of those changes.

SECTION 25 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to kontakt@slodyczzchaty.com.
Our contact details are set out below:
[ENTER TRADING NAME]
kontakt@slodyczzchaty.com
[ENTER BUSINESS ADDRESS]
[ENTER BUSINESS TELEPHONE NUMBER]
[ENTER BUSINESS REGISTRATION NUMBER]
[ENTER VAT IDENTIFICATION NUMBER]